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tag: Doglanding

December 3rd, 2008

bozell

Easy Does It

While getting briefed by the developers of a new document management tool, we could tell that the Saas (Software as a service) product was robust, but not necessarily intuitive. This raised a red flag, because our target audience research indicated that people would subscribe only if they thought the tool was very simple to use.  It became clear that the most important thing to do was simplify the user interface to create a stronger initial user experience. Read More