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Not Only is Signage Getting Smarter, But Soon it May Be Watching You Too

February 3rd, 2010

At the National Retail Federation Convention (NRF) last month, Intel demonstrated prototypes of innovative and interactive digital signage that can customize messages to viewers based on key data points determined through the use of anonymous video analytics.

As a viewer looks at the system screen, the built-in camera technology analyzes data such as gender and age, audience composition, time-of-day and other criteria, which enable the system to display tailored content and graphics based on estimated demographics. The system anonymously sends audience information to advertisers who can use that information to understand the type of content and messages that are most popular with viewers. This, in turn, helps advertisers target their advertising to maximize the impact on the audience.

smartsignage

Innovations like Intel’s prototype (pictured above) and NEC’s plans as reported in WSJ today, will change the way people interact with digital signage technology in environments such as stores, airports, banks and hotels.

In the Intel demonstration, multiple consumers can use this side-by-side window display simultaneously to explore augmented reality-enabled maps of each floor of the store, on which retailers can superimpose images such as coupons and sales promotions next to the product visualizations on the glass, improving the customer’s shopping experience. They can send coupons to their phones and more.

These innovations in digital signage concept bring a new opportunity for advertisers to smart target messages through the use of anonymous video analytics. Consumers, especially those with growing privacy concerns relative to data collection and behavioral targeting, may object to getting their faces scanned without their knowledge. However, both Intel and NEC stress the concept of anonymous data points and modeling.

“The program tracks a person’s age and gender and throws out the footage, keeping only the macro data, he said, adding that no individuals are singled out.” Mr. Yamamoto in WSJ story.

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