When people think of “market research,” most associate it with the quantitative type, which deals with numbers, graphs, surveys and statistics. While those methods are great for identifying or validating “the what,” qualitative research is better for explaining “the why.” And according to Keith Navratil, founder of needledrop, “Everyone needs the why.” From self-described “failed copywriter” to highly acclaimed market research consultant, Keith is the quintessential qual research guru, and we’ve partnered with him on many client projects. Join us for this episode of Marketing Then & Now as he discusses the difference between findings and insights, small data versus big data, and why data collection is meaningless without the proper context and wisdom to explain it. You definitely don’t want to miss out on this episode. Why? … Exactly.