Subway was very smart. When they realized that a kind of nerdy, overweight college kid used their food to lose weight, they made him their brand ambassador. Jared Fogle spoke for the people, to the people; and he made Subway into a healthy alternative.
It doesn’t get better than that for a brand. A real-life, testimonial that elevated their brand and made millions for them – and they didn’t really have to try.
We were all excited and encouraged by Jared’s success. If he could do it – so could we! He was a shining example to many.
Jared’s recent imprisonment for sexually-related criminal behavior of various kinds was a bit of a black eye on the clean-cut Subway spokesperson, and indirectly on the Subway brand. Wow, no one saw that coming! From recent accounts, Subway’s not handling it all that well. Although Jared’s behavior is clearly not a direct reflection on the brand, a little more concern from Subway execs – who seem to be brushing it off like yesterday’s lint – might be in order.
The really sad thing here – aside from the poor families victimized by Fogle – is the damage done to all the other brand ambassadors. Will any of them ever really be trusted from this time forward? I think you know I’m talking to you, Jake, from State Farm!